Steve Hayden's Status Page
PMRs Currently Working (Non DSB)
PMRS I Asked Others To Research
Work To Do
To Dos on PMRS:
Unicco - Is Grant working the PMR about DM enroll not working (I
tried with mine and Grant's PPC with no failures)
Prod Bo to get DSB to test fixes supplied.
Get 20029 back in Portal team's queue (after confirmation that DSB has
the latest and is using such)
Need to review process for wms.jar to customers.
Steve needs to review and use
Express Updater Portlet and then provide to DSB by 4/28/04
Bo, Danish chars on WAS/WPO. Bo "WAS will support, WPO will not."
(preferred language setting in portal Stefan).
Need to get traces for DLL (as of 4/13/04, no devices have failed to
test this with)
Need to followup with Bruce/Jay regarding DSB/IBM performance rampup.
1) Groom Metlife to create PMRs, not send emails!
2) 03662,999,000 has not reoccurred, can we close? (will continue to
work performance issues with PMR 13252,999,000)
(Send a note to Tony requesting turning on dominica tracing?)
3) 13252,999,000 had 2 teleconfs 4/13/04. Need to update PMR with
4) 20990,999,000 WEA 4.3 Calendar portlet will not allow the user to
invite other people to a meeting. (will discuss with Facemire 4/14/04)
5) 20067,999,000 "Collocation" question PMR
Need to discuss separating PMRs Performance vs "unavailable".
Need to talk to Bruce about the
"performance PMR" and what role PVC/WEA Performance team should play.
Facemire about troubleshooting and analysis of the above.
18462,999,000 "the cancel hang" and associated APAR IY5542. Sent note
to Doug and Dave regarding this PMR (customer could not recreate with
efix applied). Have additional issue "client doesnt create default
route" which should be a new PMR.
Ask Bruce Morris about Curtis Hrischuk and Metlife performance PMR.
PMRs Currently Working (Non DSB)
03662,999,000 (Metlife) The IIOP calendar
portlet is not able to be edited
Contacted WEA Dev (MFacemire) who has logged onto customer machine and
fixed problem. MFacemire sent me the offical fix
and doc. Docs were wrong (points to APAR IY10074 ). Need to create APAR but as Mike has already
created code, has also created defect (82085). Need to create APAR without autocreate of defect.
Once the docs are fixed I will send to customer to install and test
APAR to be created
Customers can install the iiop Lotus Notes Calendar portlet on
an isolated page within WEA. The calendar portlet is not able
to be edited, despite its ACL's being correct. When you
on the pencil, message states the Portlet is unavailable.
"Ron we need an APAR" Keith does formalism
3/19/04 Sent logs to Facemire, and requested customer (Louri Borg and
Arroyo) to continue testing in an attempt to get the portlet
Anniversaries are not synchronized
Lotus Notes 5.0.11, Palm Tungsten/T. From Server to Tungsten, not
synced at all. From Tungsten to Server, anniversary is displayed
as an appointment in Notes. Need to research whether this is a known
problem. (Spoke to Tim Nichols who is to gave me APAR # PQ84733 for
this issue as
known restriction and associated/subscribed PMR to APAR
Spoke to Dan Ortiz. He says the only PMR that is still outstanding is
Sent note to Dan Ortiz about Metlife PMRs. (3/4/04):
CloseD - PMR 94753,999,000 (Request for
CloseD - Fix Provided by Pam O'Connor -
90705,999,000 (Problem in regards to WS EP, same time has been
on the 30300. Connects
correctly to Sametime but only part of the distribution list are
CloseD Per our conversation - PMR
03662,999,000 (Lotus Notes IIOP Calendar Portlet). Mike Facemire and
team logged into
customer's machine and fixed problem.
APAR Created for this PMR - PMR
90700,999,000 (Palm issue, upon sync, user prompted to "use high
speed internet connection".
This message happens each time the user syncs ").
CloseD - PMR 92381,999,000 (Customer needs
to receive support from PVC to successfully get the Sametime.war
and the inotes2.war to work for the Metlife POC.).
Sent note to Dan Ortiz about Metlife PMR (3/9/04)
APAR Created for this PMR - PMR 90700,999,000 (Palm issue, upon
sync, user prompted to "use high speed internet connection".
This message happens each time the user syncs "). Pam OConner
sent fix (APAR PQ84756) on 2/13/04.
"Did this cure customer problem and can we close?
". Sent 3 FUP notes. Spoke to Dan 3/19/04 and he has sent APAR to
again and requested FUP.
13252,999,000 IIOP Calender and Notebook portlets intermittently
and performing poorly.
(MAKE DEV CREATE OFFICIAL APARS ON RTPGSA)
PMR 20029,060,678 Have
fix from Portal team. Sent to DSB. Create APAR/Defect? 1000+ users
(no apar) Steve get with derrick
Danish Chars in PW Feature busted. Need to delete APAR since this
is a feature request. Who monitor's FR?
Ron to cancel APAR.
Documentation of Express Updater Portlet
wms.jar (now we have a new one for 1000+ users)
PMR 02905,060,678 Need to
send official fix that M Facemire sent.
Keith frost Ron Hale Apar to create defect already
created. make sure compid is correct.
PMR 02940,060,678 New
DMS reports fix, need APAR and coordinate with other DMS PMR
9400 compid. (Send ron a note)
Barry Beggs "official fix" and docs
PMR 02938,060,678 DSB
PMR 42289,4999,000 Customer
Needed WECM Client
Sent url. customer is to get client and if no complaints by EOD then
close. Format Insert 0034
PMR 04048,999,000 WECM
MTU size setting not working on client
Sent note requesting logs. Need to look for/at them. Jason
said I should get an arttrace
(customer should know how, and there are instructions in the
documentation) to see why the setting on the server is not getting down
to the client. If this is on a windows system, you can right-click on
the icon in the lower right of the windows screen & there will be
tracing options. You will want to
enable full tracing & turn buffering off. brian may be
to tell you more, esp after getting the trace. Talked to customer
who had worked with Peter Volkmier(sp?) and had changed MTU Size
on server side and it worked. Send info on how to submit an Feature
request and close PMR. PreSales Format Insert 0034.
Tim - SONY ERICSSON DEVICE P900 "Permanent restrictions"? (Metlife -
sent to yammer/Toshi). How can you tell if /when we missed a PMR. (Ron
us a list of them)
CLD reviews for DMS/DB2e
DSB says to close PMR 20029, PMR02791, PMR02793 and PMR02940
How to tell if PMRs in PVCPAS need to be included on morning status
Derrick: Is Derrick's entry in L2 DB for sev correct?
Dan Ortiz (is Metlife serious bout the treo 300? What is
disposition of PMR PMR 90700,999,000? can we reduce severity to 2 as
customer has efix?
Updater Portlet, (see issues sent to Lee Griffin) DOC APAR!
PMR 57305,756,000 tell customer
"PQ84733" APAR exists for this problem, scheduled for 3/31.
Also, update PMR.
***Setup my WEA environment.
*****Distributed install certification.
Reading the Tivioli process web page.
PMR/Performance/Rampup at DSB
Learn what's in our databases
Clean up attachments/archive (mailbox getting full).
DMS dumb L1/L2 triage questions
DB2e dumb L1/L2 triage questions
ATT Calling card Perry Mason 1800-458-9409 x 74564
Deanna Steiner Search engine - http://wsid.raleigh.ibm.com/widi/widiguide/index.html
and look under How to . . . Add Search
Tim Nichols you now are the proud owner of shayden
id on pvcexch and pvcex55 ;-)
Install WEA on ewok
Install WEA on id10t
WSAD 5.0 from Gary Deen
Place CCWin dat files (C:\CallCenter\StevesDats) and example
StevieRet.ws (C:\Program Files\IBM\Personal Communications\private)
on some serve
CMVC access to 65517 WOX IDF/PW issue
List of component owners(i.e. Tivilo, DB2e (with contact info) and
Admin.id for L2 Domino servers
Machine/Account (admin, domino/exchange admin, etc. ID/PW's)
Tim (APAR "React" vs "Fix Test"), and what does "Close" in APAR dialog
Build AD Server like DSB
Build WEA Server like DSB
Doug Nadel T-526-2339 Has VM DB from Retain that Bruce Morris
Hong Li (worked with in Charlotte)- Solutions Integration dept. looking
Request an 802.1x (EAP_TLS) Wireless Client ID
PKI Digital Certificate if not Click HERE
Jeff B T-resitical, Plowing at gulf
Get full appraisal docs
CPL put a lock up at gulf
Making a fool out of myself (and IBM and associated customer
satisfaction hit) asking stupid/niave questions about a product I dont
have a clue about.
SME's should do the above