Steve Hayden
919.225.4622
New
Hill, NC 27562
shayden@misterhayden.com
Innovative, creative, results-driven
technologist and organizational
change agent with significant experience in researching
and
implementation of collaboration technologies for global
corporations. Skilled
in knowledge and technology transfer, including strategic
planning,
requirements/knowledge acquisition, resource identification,
relationship
building, project planning/monitoring, and qualification of
deliverables
provided from R&D activities. I have strong software
development experience
in numerous application domains and technologies. Strong verbal
and written
communications skills with proven track record of improving
organizational
effectiveness and productivity.
Comfortable
with and capable of communicating with all organizational and
technical-knowledge levels and delivering technical
presentations to any size
audience. Adept at facilitating teams to consensus. Passionately
embrace and
love to learn new and emerging technology and share knowledge.
TECHNICAL
SKILLS
Microsoft Azure | VMWare
Virtualization | Ruby |
Ruby on Rails (RoR) | Java | J2EE/JEE | JavaScript (client and
server side)| Linux
| UNIX | AIX | Windows | Solaris | RDBM
| DB2 | Oracle | MySQL Derby
|
Cloudscape | Postgres | MongoDB | Eclipse | Rational Application
Developer
(RAD) | Web and RESTful Services JSPs | EJB/ERBs | SQL | HTML |
XML | JSON | GIT
| CVS | SVN | Jira | Rally | Code and Defect Tracking Systems
AREAS
OF EXPERTISE
Cloud and Virtualization |
Futuring | Strategic
Planning | Thought Leadership | Emerging Technology
Implementation and Transfer
| Innovation Software Engineering | Knowledge Engineering |
Systems Analysis |
Process Development | Artificial Intelligence (AI) Project
Management | Agile
Methodology | Software Development Life Cycle (SDLC) | Object
Oriented Design
(OOD)
Electronic Commerce | Tactical
Communications | Presentations
| Resource Optimization | Relationship Development
EXPERIENCE
PROFESSIONAL EXPERIENCE
GSK, Research Triangle Park, NC
2018-2022
Principal Collaboration Engineer
Responsible
for researching and implementing collaboration technologies for
improved
communications between GSK personnel worldwide.
·
Was change agent
and educational resource for adoption, implementation, and
on-going usage of
Agile methodologies in GSK's Global Core Technologies department
and other
parts of the company.
·
Developed Microsoft
Azure based Javascript/NodeJS Smart Room Utilization Application
(SRUA) which continuously
monitored Cisco Smart Room utilization and automatically
generated and emailed reports
to GSK executives used for making business decisions regarding
spending/distribution of 1400+ SR's in GSK locations around the
globe.
·
Created and
documented process for building a development environment for an
IBM Watson
based application for GSK’s Core Technologies Artificial
Intelligence and
Machine Learning Department for use by new developers to enhance
and maintain an
“Employee IT Support” chatbot for use throughout GSK’s global
operations.
·
Principal
Integration Engineer for eDiscovery in Workplace data retention
and preservation
Microsoft Azure application performing project management,
requirements capture
and working with 3rd party development organization (PWC)
including
engineering, implementation and test of this Azure Cloud based
solution.
·
Responsible for research,
review and potential implementation and administration of new
feature/functionality
for Microsoft Teams product for use in GSK facilities worldwide.
·
Provided
engineering, configuration, and administrative support for
implementation of
Nextplane technology which provides interoperability between
Slack and
Microsoft Teams collaboration products allowing GSK and 23andMe
to collaborate
using technologies of choice.
·
Provided
engineering, configuration and administrative support for
implementation of
Slack for GSK AI/ML and Software Engineering teams allowing use
of that product
as their technology of choice for IM/collaboration.
·
Created WIN-911
POC/MVA installation/config and associated engineering of GSK
manufacturing
sites implementation of WIN-911 (communications alerting
technology) which was
to address security/compliance audit issues discovered at
various sites to be
used as a model for implementation of that technology at
multiple manufacturing
sites globally.
·
Responsible for making
recommendations to Core Technology (formerly Platforms
Technology) Leadership
Team on university and community relations for that
organization.
EASI
| Cisco, Research Triangle Park, NC
2016
- 2017
Senior Software Development
Engineer
Designed and developed
features for
Ruby/RoR-based Cisco Smart Software Licensing application used
by Cisco
customers to perform smart licensing registration for Cisco
products. Created
RESTful APIs to communicate with other components and
technologies.
VCE | EMS | Dell,
Research Triangle Park,
NC
2014 - 2015
Senior Software Engineer
| Agile SCRUM
Master | Consultant
·
Senior Software
Engineer and Agile scrum master including software
architecture/design,
development, and test of Ruby/Ruby on Rails VMWare based
applications for
demonstrating VCE cloud product capabilities including
development of an application
to automatically extract code from GIT repository, perform
nightly build of an
ISO, execute the creation, installation, and test of the
application as a VMWare
virtual machine, using DevSecOps principles.
·
Liaison between
VCE and EMC’s CTO External Relations organization and associated
local universities
and associations. Liaison between VCE and the North Carolina
Technology
Association (NCTA).
TSG | CTG | Aerotek,
Research Triangle Park,
NC
2010
- 2014
Consultant and software
developer
·
Consultant at
Raytheon performing research and development of Java based
Raytheon JPS Communications
interoperability products.
·
Consultant at IBM
performing research and development of Java based systems
administration applications
for IBM’s cloud offerings.
·
Consultant in Advance
Auto CTO’s organization responsible for architecture, software
design, development,
and test of Java based J2EE and web services applications for
providing automotive
parts information to Carquest stores as well as other
customer/external
system’s access to those web services.
IBM, Research Triangle
Park, NC
1996 - 2009
Advisory Software
Engineer | Development
Team Lead | University Relations Advisor | Board Member of
IBM/RTP Center for
Advanced Studies
·
Application
Development Project Lead and scrum master for team developing
J2EE web applications
resulting in improvements in product support team’s
organizational productivity
(increased customer satisfaction, reduced overall time to
customer problem
resolution).
·
Developed J2EE
electronic banking applications performing architecture,
software development
and customer support. Architect and team lead for IBM WebSphere
Application
Server based products. Trained/mentored staff members in
architecture, software
engineering, application development, test engineering, systems
administration
and agile methodology.
·
Created and
supported VMWare VMs’ for demonstration and support of WebSphere
Portlet
Factory development environment.
·
Led development of
web-based front-end to mainframe-based Supply Chain Management
application,
allowing web access to legacy product and improving
competitiveness.
·
Created JEE application
for capturing and managing ideas generated within IBM, leading
formation of
team and associated process for assessing and determining
disposition of ideas
within organization.
·
Wrote application
to automatically collect and send customers' application logs to
IBM support
organization for problem analysis, saving hundreds of man
hours of data
collection, analysis and debugging.
·
Developed IBM DB2
Everyplace (DB2e) PocketPC mobile applications, increasing
product adoption.
·
Developed
enhancements to IBM WebSphere® product, including diagnosing and
repairing
defects.
·
Designed and
developed web-based eCommerce systems, enabling electronic
banking / billing.
·
Board member of IBM’s RTP's Center for Advanced Studies
“Advisory
Board” that determines which research projects/activities IBM
RTP funded at US
universities. Fostered technology transfer of “Virtual Computing
Laboratory”
technology from local universities into IBM RTP operations.
Acted as liaison to
university personnel and mentored graduate
students and interns/co-ops
as
required.
Nortel | Bell Northern
Research, Inc
1979 - 1996
Member of
Scientific Staff / University
Interactions Program Coordinator / Virtual Reality Consultant
·
Co-architect for
the original Dallas Cowboys web site which allowed fans to order
Cowboys
paraphernalia on-line. Site employed Quicktime VR as well as
other state of the
art web and associated technologies
·
Coordinated
program exploring the usage and feasibility of virtual and
immersive environments
in Nortel R&D and manufacturing. Developed proof of concept
VR systems and
created business cases justifying implementation of those
systems for
Nortel/BNR executives.
·
Nortel/BNR liaison
to NCSU’s Integrated Manufacturing Systems Engineering
Institute, provided
research direction as well as participated as industry subject
matter expert
providing domain knowledge to faculty and students in various
research projects.
·
Created
organization and process for assessing emerging knowledge and
technology for
potential transfer from universities, government labs, other
industries, and
standard bodies at BNR to incorporate emerging technologies and
methodologies
into BNR processes and products.
·
Realized and
published white paper on need for Strategic Plan for lab,
created strategy
planning process, including futuring, resulting in the creation
of strategic
plan for 1500+ person lab.
·
Conceived and
created process for new idea capture and analysis and was
Project Manager/Team
Lead in development of this application, resulting in
application/database used
by lab for capturing and storing product and process ideas (this
was patented
after I left BNR/Nortel).
·
Liaison to
Motorola Corporation’s Center for Emerging Computing
Technologies to enable technology
and knowledge transfer between Nortel/BNR and Motorola.
·
Developed
software features for Nortel telecommunications products, lead
for “Design for
Testability” in BNR Hardware Development Services organization
assessing and
recommending chip to systems modifications to improve
manufacturability and
testability for those products.
·
“Visiting Research
Scientist” and Knowledge Engineer for joint Nortel/Vanderbilt
University Artificial
Intelligence research project to develop AI based expert systems
for use in
Nortel manufacturing test process, system performed better than
human technician
when troubleshooting electronics product.
·
Liaison to
Hewlett Packard Corporation’s Artificial Intelligence Laboratory
to enable technology
and knowledge transfer between Nortel/BNR and HP. Coordinated
beta and
acceptance testing of initial versions of HP UX and HP’s
implementation of
Common Lisp on that platform.
·
“Industry Fellow”
- Subject matter expert (Software Engineering, Test Engineering,
Manufacturing
Engineering, Computer Integrated Manufacturing) advising
university faculty and
students on Nortel’s telecommunications products design and
manufacturing
processes.
·
Developed
applications to report factory computer-controlled equipment
utilization and yields
of electronics manufacturing processes for management decision
support systems.
ADDITIONAL
INFORMATION
•
IBM
Certified IBM Certified eBusiness
Solutions Technologist | Certified in Scaled Agile Framework
(SAFe)
• Senior
Member, Institute
of Electrical and Electronic Engineers | Association for
Computing Machinery |
World Future Society
•
Patent
#20090259674: Aggregating Information Sources for Updating User
Calendar and
Notifying User of Change
• Comprehensive
Addendum of Organizational and
Research Activities Available